FAQ'S
What services are included in your roadside assistance package?
Our packages include emergency Towing Assistance, Jump Starts, Tyre Puncture, Fuel Delivery, Key Lockout Services, Instant Car Repair and more.
Do I need to pay any additional fees when I call for assistance?
No, there are no additional fees when you call for assistance. The cost of our services is included in your monthly or yearly package fee.
Are the services available outside Nepal?
The services are available in Nepal only.
How can I contact Road Sewa for assistance?
You can contact us via our mobile app, website, or by calling our 24/7 customer service hotline. Just share your location and the type of issue you’re facing.
What kind of repair services does Road Sewa offer?
We handle minor on-the-spot repairs, flat tire fixes, battery jump-starts, and towing services. For major repairs, we connect you with nearby trusted garages.
Can I use the map assistance offline?
Currently, map assistance requires an internet connection. However, we are working on an offline version for future updates.
Does Road Sewa only help with cars?
No! Road Sewa helps with two-wheelers, four-wheelers, and all passenger vehicles—from motorcycles and scooters to cars and SUVs.
Is Road Sewa available across Nepal?
Yes! We’re expanding rapidly and aim to provide coverage in every corner of Nepal.
How do I book a garage appointment?
Simply use our map interface or search feature to find a nearby garage, choose your vehicle type (two-wheeler or four-wheeler), and book an appointment instantly.
Is it safe to buy or sell vehicles on Road Sewa?
Absolutely. Every listing is verified, and we partner with trusted dealers to ensure safe transactions.